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For New Patients

For New Patients

Welcome!

Sylvia will greet you as you arrive. She will be glad to answer any questions you may have about insurance or billing.

As a first time patient, we want you to be completely comfortable by the time you get to our office. We are providing this information to reduce your wait time, familiarize you with our facilities, and welcome you aboard. We look forward to meeting you!

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COVID Changes:

We have altered some of our protocols to help keep you and us safer during these uncertain times. As always, we are following all CDC guidelines and ADA recommendations. In addition to our already-stringent sterilization and disinfection protocol, an additional tier of protection has been added for the safety of our staff and patients:

  • Temperatures taken and Screening questions completed prior to entering the treatment areas. All employees are checked by the same measures
  • Limited aerosol producing procedures
  • N95 masks
  • Face shields
  • Surgical gowns
  • I-Wave air purifying system
  • High speed evacuation
  • Frequent disinfection of high touch areas and bathrooms
  • Multiple locations for hand sanitizing foams
  • Social Distancing

Our waiting room is now open! In order to keep our exposure risks down, we require masks, regardless of your vaccination status. Please limit the number non-patient individuals you bring to your appointment. Parents of small children and those individuals who are needed for our elderly and physically disabled patients may still come, but we might ask you to wait in the waiting area to cut down on possible infection risks.

 

What should I bring with me to my first visit?
What if I need to cancel my appointment?
  • Please give us a 24 hour notice (so we can fill our appointment time with another patient)
  • We will be happy to reschedule your appointment
What kind of experience can I expect to have?
  • We will call you 1 working day prior to appointment
  • Personalized Comprehensive Exam
  • X-rays
  • Routine Cleaning
  • Treatment Plan tailored to your needs
  • Referrals if necessary
  • Privacy Practice – PDF
What types of payment do you accept?
  • Copays and deductibles are due when services are rendered
  • We accept cash, Visa, and Mastercard
  • We do not accept checks
  • We offer Care Credit* (a healthcare credit card) (for more information about Care Credit)

* If you have questions about any method of payment please call our office and we will be more than happy to help you: 229.242.2449

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